Katrine Glintborg Iversen is a PhD student at the Department of Public Health, Aarhus University, Denmark. She has a background as a physiotherapist and holds a Master’s degree in Health Science. Her PhD research focuses on how people with severe mental illness and complex needs negotiate access to integrated, cross-sectoral mental health and social care interventions, with particular attention to the Danish Client-Centred Coordination Platform (3CP) and the Flexible Assertive Community Treatment (FACT) model. Using qualitative methods, including participant observation and interviews, her work examines access to care as a dynamic and negotiated process shaped by everyday interactions between service users and professionals across municipal and regional settings. Her research draws on perspectives such as candidacy and inhabited institutionalism to explore how organisational and institutional contexts influence access, equity, and care trajectories for people with severe mental illness and complex needs.